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An email with an order confirmation will be sent to the email address that was given when completing the order. Can I adjust my order? You have the right to return one or several products for a refund within 14 days after receiving your order. How do I know if my purchase was successful? For instance, if you have bought a product with a discount code, we will refund you the amount you have paid.{/INSERTKEYS}{/PARAGRAPH} You can see available options when completing your order under the section called Select payment method. The product shall also be in their original containers with labels intact and protective stickers. Keep in mind that both the product and the mobile phone should be completely dry before and during use. iDEAL Product information Can I use the same case for iPhone 6, 6s, 7, 8 and SE ? We also take great responsibility regarding the environment and all our products are in line with European standards and guidelines. Please note that we always refund you the amount that was paid for each product upon return. How to take care of your product We recommend to remove the mobile case at least once a month to clean the phone and the case. This is not in the control of adidas Cases and this fee will be dependent on your country. Credit card VISA, Mastercard, American Express , 3. The product should be in the same condition as when it was received. If your payment was successful, you will receive an order confirmation email within 24 hours. Which payment options do you accept? Our payment process includes multiple control steps to maximize safety. You may encounter a customs or duty fee when receiving your order. If you haven't received your order confirmation, please check your spam folder. Did my payment go through? Your credit card information is sent directly to the bank and cannot be read or seen by anyone other than your bank, not even by adidascases. Products purchased directly from our website have to be returned to our warehouse for a substitution to be made. If you wish to make an exchange, please state the product you wish to exchange to on the delivery note and we will send you the replacement as soon as we receive the return. SEPA Direct Debit, 4. We accept several payment options. If you want to adjust your order, please send us an email, with the following information: 1. It takes business days for the money to be refunded after we have initiated the refund. Our goal is to send all orders as quickly as possible. Material and quality information All of our products are produced of carefully selected materials with the highest quality. A product can only be replaced with another product of equal or lesser amount. The funds will automatically be refunded to the account the payment was made from. Are there any customs or duties fees that I need to pay when receiving my order? If, for any reason, the case becomes wet or damp, we recommend to remove the case and dry it thoroughly before further use. {PARAGRAPH}{INSERTKEYS}Due to the impact of the coronavirus and the mandates in place, your order will most likely be delayed. If you want to change to a product with a higher price, we ask you to return the initial order for a refund and place a separate order with the desired product. Please find available payment methods below. Order number or the email address that you used when you placed your order. Please note that you need to pay the return cost when returning your order. Payment Is my payment safe? Each product is quality tested before delivery and made from carefully selected materials, which meet our high-quality standards. Usually, an order is being handled as early as 15 minutes after the order has been placed. We're sorry for the inconvenience. Have you not received the email? Your transaction and payment information is handled directly by our payment providers with secure encryption under strict banking standards. PayPal, 5. What you wish to change in your order.